> ## Documentation Index
> Fetch the complete documentation index at: https://docs.peerlogic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Architecture

> How the knowledge layer is organized.

The Peerlogic knowledge architecture separates two distinct kinds of knowledge:

* **Peerlogic Knowledge**: information about Peerlogic products, features, configuration, integrations, troubleshooting, and operations. Shared across all customers.
* **Practice Knowledge**: customer-specific information such as office hours, locations, providers, services, insurance participation, scheduling policies, emergency procedures, financing, and FAQs. Isolated per customer or organization.

Both are structured, retrievable, and versioned. AI agents combine them at runtime to produce accurate, practice-aware answers.