> ## Documentation Index
> Fetch the complete documentation index at: https://docs.peerlogic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Subprocessors

> Third parties Peerlogic engages to process Customer Data, what each one does, where it operates and how changes are announced.

This list identifies the third parties Peerlogic engages to process Customer Data in providing the Services, as authorized under Section 5 of the [Data Processing Addendum](https://docs.peerlogic.com/legal/data-processing-addendum.md). Subcontractors that handle PHI are bound by business-associate terms as the [Business Associate Agreement](https://docs.peerlogic.com/legal/business-associate-agreement.md) requires. Peerlogic updates this page at least 30 days before a new subprocessor begins processing Customer Data and emails Customer's notice contact; Customer may subscribe to change notices at [legal@peerlogic.com](mailto:legal@peerlogic.com).

Last updated: 2026-11-05

| Subprocessor | Purpose | Data processed | Location | PHI |
| - | - | - | - | - |
| Google Cloud Platform | Hosting, storage, compute | All Customer Data | United States | Yes |
| Bandwidth.com and/or Telnyx | Call origination, termination, SMS, number provisioning | Call audio in transit, phone numbers, call metadata | United States | Yes |
| Peerlogic Hosted Speech-to-Text API | Transcription, summarization, AI features | Call audio, transcripts | United States | Yes |
| Zuora | Billing and invoicing | Account and billing contacts, usage totals | United States | No |
| Salesforce | Customer relationship and account management | Account and user contact details | United States | No |
| Salesforce | Support ticketing | User contact details, ticket content | United States | Limited |
| SendGrid, Twilio, Telnyx or Bandwidth.com | Transactional notifications | User contact details | United States | No |
| Data Sales Co. | Equipment leasing | Customer name, address, equipment serial numbers | United States | No |


## Related topics

- [Data Processing Addendum](https://docs.peerlogic.com/legal/data-processing-addendum.md)
- [Version history](https://docs.peerlogic.com/legal/version-history.md)
- [Privacy Policy](https://docs.peerlogic.com/legal/privacy-policy.md)
- [Business Associate Agreement](https://docs.peerlogic.com/legal/business-associate-agreement.md)


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