> ## Documentation Index
> Fetch the complete documentation index at: https://docs.peerlogic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get industry outbound insurance-provider call benchmarks

> 

See [Analytics scope and time ranges](/concepts/analytics-scope-and-time-ranges) for shared filtering behavior.



## OpenAPI

````yaml /openapi/peerlogic-api.json get /api/calls/industry-averages/outbound-insurance-provider-call-counts/
openapi: 3.1.0
info:
  title: Peerlogic API
  version: 1.0.0
  description: >-
    Customer-facing API reference for accessing Peerlogic calls, insights,
    conversations, tasks, opportunities, subscriptions, and events.
servers:
  - url: https://api.prod.peerlogic.com
    description: Production
security: []
tags:
  - name: Authentication
    description: Obtain an access token for authenticated API requests.
  - name: Call insights
    description: Call records and aggregate performance insights.
  - name: Transcripts
    description: Transcripts, summaries, sentiment, pauses, and call-purpose details.
  - name: Aimee
    description: Aimee activity, configuration, and performance insights.
  - name: Conversations
    description: Conversation records, messages, and conversation actions.
  - name: Tasks
    description: Customer tasks and task workflow actions.
  - name: Opportunities
    description: Opportunities and follow-up reporting.
  - name: Subscriptions and events
    description: >-
      Create and manage event subscriptions, then inspect event records and
      analytics. For the complete webhook delivery flow, see the Webhooks and
      subscriptions guide.
  - name: Organizations and practices
    description: >-
      Discover the organizations and practices available to the authenticated
      account.
  - name: Contacts and patients
    description: Find contacts and patients for caller recognition and related workflows.
  - name: Appointments
    description: Retrieve appointment history and upcoming appointments for a patient.
  - name: Messaging
    description: Send practice messages, including missed-call recovery outreach.
  - name: Call recordings
    description: Retrieve recording metadata and secure audio URLs for calls.
paths:
  /api/calls/industry-averages/outbound-insurance-provider-call-counts/:
    parameters: []
    get:
      tags:
        - Call insights
      summary: Get industry outbound insurance-provider call benchmarks
      description: >-


        See [Analytics scope and time
        ranges](/concepts/analytics-scope-and-time-ranges) for shared filtering
        behavior.
      operationId: calls_industry-averages_outbound-insurance-provider-call-counts_list
      parameters:
        - $ref: '#/components/parameters/InsuranceProviderName'
        - $ref: '#/components/parameters/IndustryType'
      responses:
        '200':
          description: Industry benchmark for outbound insurance-provider calling patterns.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/InsuranceIndustryBenchmarks'
              examples:
                response:
                  value:
                    calls_by_weekday:
                      - weekday: Tuesday
                        call_count: 4.2
                        average_call_duration_seconds: 221
                    calls_by_hour:
                      - hour: 10
                        call_count: 2.4
                        average_call_duration_seconds: 205
                    best_weekday_and_hour_to_call:
                      weekday: Tuesday
                      hour: 10
        '204':
          description: There is not enough call data to calculate a reliable benchmark.
        '400':
          description: The scope, date range, or another filter is invalid.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ValidationError'
              example:
                field_error: >-
                  One of the following parameter must be provided [practice_ids,
                  organization_id or region_id]
        '401':
          description: Authentication is required.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AuthenticationError'
              example:
                detail: '''Authorization'' header is required'
        '403':
          description: >-
            The authenticated account does not have access to the requested
            data.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PermissionError'
              example:
                message: No permissions assigned to permit access to this endpoint.
      security:
        - bearerAuth: []
components:
  parameters:
    InsuranceProviderName:
      name: insurance_provider_name
      in: query
      description: Filter metrics to this insurance provider name.
      required: false
      schema:
        type: string
    IndustryType:
      name: industry_type
      in: query
      description: Industry used for benchmark calculations.
      required: false
      schema:
        type: string
        enum:
          - dental
          - vet
  schemas:
    InsuranceIndustryBenchmarks:
      type: object
      properties:
        calls_by_weekday:
          type: array
          items:
            type: object
            additionalProperties: true
        calls_by_hour:
          type: array
          items:
            type: object
            additionalProperties: true
        best_weekday_and_hour_to_call:
          type: object
          additionalProperties: true
      additionalProperties: true
    ValidationError:
      title: Validation error
      type: object
      additionalProperties: true
      description: Validation details keyed by the invalid field or grouped under `errors`.
    AuthenticationError:
      title: Authentication error
      type: object
      additionalProperties: true
      required:
        - detail
      properties:
        detail:
          type: string
          description: Why authentication failed.
    PermissionError:
      title: Permission error
      type: object
      additionalProperties: false
      required:
        - message
      properties:
        message:
          type: string
          description: Why access was denied.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Bearer access token issued by Peerlogic.

````

## Related topics

- [Get industry call benchmarks](/peerlogic-api-reference/call-insights/get-industry-call-benchmarks.md)
- [Get outbound insurance-provider call metrics](/peerlogic-api-reference/call-insights/get-outbound-insurance-provider-call-metrics.md)
- [Get top-mentioned insurance providers](/peerlogic-api-reference/call-insights/get-top-mentioned-insurance-providers.md)
- [Get industry opportunity benchmarks](/peerlogic-api-reference/call-insights/get-industry-opportunity-benchmarks.md)
- [Get top-mentioned companies](/peerlogic-api-reference/call-insights/get-top-mentioned-companies.md)


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