> ## Documentation Index
> Fetch the complete documentation index at: https://docs.peerlogic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get call outcome reason



## OpenAPI

````yaml /openapi/peerlogic-api.json get /api/calls/{call_pk}/purposes/{purpose_pk}/outcomes/{outcome_pk}/reasons/{id}/
openapi: 3.1.0
info:
  title: Peerlogic API
  version: 1.0.0
  description: >-
    Customer-facing API reference for accessing Peerlogic calls, insights,
    conversations, tasks, opportunities, subscriptions, and events.
servers:
  - url: https://api.prod.peerlogic.com
    description: Production
security: []
tags:
  - name: Authentication
    description: Obtain an access token for authenticated API requests.
  - name: Call insights
    description: Call records and aggregate performance insights.
  - name: Transcripts
    description: Transcripts, summaries, sentiment, pauses, and call-purpose details.
  - name: Aimee
    description: Aimee activity, configuration, and performance insights.
  - name: Conversations
    description: Conversation records, messages, and conversation actions.
  - name: Tasks
    description: Customer tasks and task workflow actions.
  - name: Opportunities
    description: Opportunities and follow-up reporting.
  - name: Subscriptions and events
    description: >-
      Create and manage event subscriptions, then inspect event records and
      analytics. For the complete webhook delivery flow, see the Webhooks and
      subscriptions guide.
  - name: Organizations and practices
    description: >-
      Discover the organizations and practices available to the authenticated
      account.
  - name: Contacts and patients
    description: Find contacts and patients for caller recognition and related workflows.
  - name: Appointments
    description: Retrieve appointment history and upcoming appointments for a patient.
  - name: Messaging
    description: Send practice messages, including missed-call recovery outreach.
  - name: Call recordings
    description: Retrieve recording metadata and secure audio URLs for calls.
paths:
  /api/calls/{call_pk}/purposes/{purpose_pk}/outcomes/{outcome_pk}/reasons/{id}/:
    parameters:
      - name: call_pk
        in: path
        required: true
        schema:
          type: string
      - name: purpose_pk
        in: path
        required: true
        schema:
          type: string
      - name: outcome_pk
        in: path
        required: true
        schema:
          type: string
      - name: id
        in: path
        description: A unique value identifying this call outcome reason.
        required: true
        schema:
          type: string
    get:
      tags:
        - Transcripts
      summary: Get call outcome reason
      operationId: calls_purposes_outcomes_reasons_read
      responses:
        '200':
          description: Successful response for get outcome reason.
          content:
            application/json:
              schema:
                required:
                  - call_outcome_reason_type
                  - call_outcome
                type: object
                properties:
                  id:
                    title: Id
                    type: string
                    readOnly: true
                    minLength: 1
                  created_at:
                    title: Created at
                    type: string
                    format: date-time
                    readOnly: true
                  modified_at:
                    title: Modified at
                    type: string
                    format: date-time
                    readOnly: true
                  call_outcome_reason_type:
                    title: Call outcome reason type
                    type: string
                    enum:
                      - not_enough_information_possesed_by_patient_or_agent
                      - patient_lacks_information_to_complete_request
                      - practice_lacks_information_to_complete_request
                      - procedure_not_offered
                      - treatment_not_offered
                      - patient_ineligible_for_treatment
                      - caller_indifference
                      - insurance
                      - insurance_not_taken
                      - pricing
                      - financial
                      - lost
                      - too_expensive
                      - scheduling
                      - day_or_time_not_available
                      - call_interrupted
                      - call_not_connected
                      - others
                      - not_applicable
                      - incorrect_dental_code
                      - incomplete_information_on_claim
                      - insurance_coverage_limit_annual
                      - insurance_coverage_limit_lifetime
                      - insurance_coverage_time_limit
                      - insurance_incorrect_beneficiary_information
                      - insurance_coverage_expired
                      - insurance_coordination_of_benefits
                      - insurance_preauthorization_not_obtained
                      - insurance_procedure_not_covered
                  created_by:
                    title: The user that is automatically assigned
                    type: string
                    readOnly: true
                    nullable: true
                  modified_by:
                    title: The user that is automatically assigned
                    type: string
                    readOnly: true
                    nullable: true
                  call_outcome:
                    title: The source outcome
                    type: string
        '401':
          description: Authentication is required.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AuthenticationError'
              example:
                detail: '''Authorization'' header is required'
        '403':
          description: >-
            The authenticated account does not have permission to perform this
            operation.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PermissionError'
              example:
                message: No permissions assigned to permit access to this endpoint.
        '404':
          description: >-
            The requested resource was not found or is not accessible to the
            authenticated account.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/NotFoundError'
              example:
                detail: The requested resource was not found.
      security:
        - bearerAuth: []
components:
  schemas:
    AuthenticationError:
      title: Authentication error
      type: object
      additionalProperties: true
      required:
        - detail
      properties:
        detail:
          type: string
          description: Why authentication failed.
    PermissionError:
      title: Permission error
      type: object
      additionalProperties: false
      required:
        - message
      properties:
        message:
          type: string
          description: Why access was denied.
    NotFoundError:
      title: Not found error
      type: object
      additionalProperties: false
      required:
        - detail
      properties:
        detail:
          type: string
          description: Why the requested resource could not be returned.
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Bearer access token issued by Peerlogic.

````

## Related topics

- [Get call outcome](/peerlogic-api-reference/transcripts/get-call-outcome.md)
- [List call outcome reasons](/peerlogic-api-reference/transcripts/list-call-outcome-reasons.md)
- [List call outcomes](/peerlogic-api-reference/transcripts/list-call-outcomes.md)
- [Get call purpose](/peerlogic-api-reference/transcripts/get-call-purpose.md)
- [List call purposes](/peerlogic-api-reference/transcripts/list-call-purposes.md)


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