Resource areas
- Calls and call legs — call records and the individual segments that make up a call.
- Voicemails and faxes — voice messages and fax activity.
- Domains, users, phone numbers, and devices — resources used to represent and manage a customer’s voice service.
- Routing and call experience — behavior such as business hours, call groups, prompts, and recordings.
- Events and analytics — activity notifications and reporting capabilities.