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GET
Get call performance metrics

Authorizations

Authorization
string
header
required

Bearer access token issued by Peerlogic.

Query Parameters

organization_id
string

Include accessible practices in this organization.

region_id
string

Include accessible practices assigned to this region.

practice_ids
string

Comma-separated practice IDs. All requested practices must be accessible to the authenticated account.

call_start_time_after
string<date>

Include calls on or after this date, in YYYY-MM-DD format.

call_start_time_before
string<date>

Include calls before this date, in YYYY-MM-DD format.

call_direction
enum<string>

Filter by call direction.

Available options:
inbound,
outbound,
internal
non_practice_participant_type
enum<string>[]

Filter by one or more non-practice participant types. Repeat the parameter for multiple values.

Available options:
new_patient,
existing_patient,
contractor_vendor,
insurance_provider,
not_applicable,
not_applicable_internal,
others
include_time_series
boolean
default:false

Include time-series breakdowns.

include_calls_overall
boolean
default:false

Include overall call metrics. Either this parameter or include_opportunities must be true.

include_opportunities
boolean
default:false

Include opportunity metrics.

include_organization_averages
boolean
default:false

Include per-practice averages for the organization containing the selected scope.

Response

Call and opportunity performance for the selected scope.

results
object
required