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GET
Get industry call benchmarks

Authorizations

Authorization
string
header
required

Bearer access token issued by Peerlogic.

Query Parameters

call_start_time_after
string<date>

Include calls on or after this date, in YYYY-MM-DD format.

call_start_time_before
string<date>

Include calls before this date, in YYYY-MM-DD format.

call_direction
enum<string>

Filter by call direction.

Available options:
inbound,
outbound,
internal
industry_type
enum<string>

Industry used for benchmark calculations.

Available options:
dental,
vet

Response

Per-practice call benchmarks for the selected industry.

call_total
integer
required
call_connected_total
integer
required
call_seconds_total
number | null
required
call_seconds_average
number | null
required
call_answered_total
integer
required
call_voicemail_total
integer
required
call_missed_total
integer
required
missed_call_percentage
number
answered_call_percentage
number
call_sentiment_counts
object
call_direction_counts
object
call_naept_counts
object
call_purpose_counts
object
call_purpose_percentages
object
calls_by_weekday
object