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GET
List calls

Authorizations

Authorization
string
header
required

Bearer access token issued by Peerlogic.

Query Parameters

id
string

id

practice__id
string

practice__id

call_direction__in
string

call_direction__in

call_direction
enum<string>

call_direction

Available options:
inbound,
outbound,
internal
call_connection
enum<string>

call_connection

Available options:
missed,
connected
duration_seconds__gte
string

duration_seconds__gte

duration_seconds__lte
string

duration_seconds__lte

went_to_voicemail
string

went_to_voicemail

checked_voicemail
string

checked_voicemail

call_sentiments__overall_sentiment_score__in
string

call_sentiments__overall_sentiment_score__in

call_sentiments__overall_sentiment_score
enum<string>

call_sentiments__overall_sentiment_score

Available options:
positive,
neutral,
negative,
not_applicable
mentioned_companies__keyword
enum<string>

mentioned_companies__keyword

Available options:
3m_oral_care,
amazon,
benco_dental,
biteline,
biolase,
carestream,
collaborativecare,
colgate_palmolive_company,
crest,
darby_dental_supplies,
dental_intel,
google,
henry_schein,
kerr,
metrex,
microsoft,
midwest_dental_equipment_supplies,
mydent,
nexhealth,
noble_dental_supplies,
opencare,
overjet,
peerlogic,
patient_prism,
patterson_dental,
pearson_dental_supply,
philips,
relu,
safeco,
septodont,
smile_direct,
sultan_healthcare,
vyne,
weave,
zocdoc
mentioned_insurances__keyword
enum<string>

mentioned_insurances__keyword

Available options:
aarp_dental_insurance,
aetna,
aetna_better_health,
aetna_vital_savings,
aflac,
ahcccs_dental,
alabama_medicaid,
alaska_medicaid,
alohacare,
allstate,
altus_dental,
always_care,
ambetter,
amerigroup,
amerihealth_caritas,
ameritas,
anthem,
anthem_healthkeepers_plus,
arkansas_medicaid,
assurant,
avesis,
beam_dental,
benecare_dental,
best_life_dental,
blue_cross_blue_shield,
blue_cross_complete,
blue_cross_idaho,
bmc_healthnet_plan,
bravo_health,
capital_blue_cross,
careington,
caresource,
cigna,
colorado_medicaid,
common_ground_healthcare,
coventry,
cypress_dental,
dearborn_national,
delaware_medicaid,
deltacare_usa,
delta_dental,
delta_dental_fedvip,
denali,
dentalplans_dot_com,
dental_health_and_wellness,
dentaquest,
denti_cal,
dominion_national,
elderplan,
emblem_health,
emi_health,
envolve_dental,
equitable,
excellus_bcbs,
fallon_health,
fidelis_care,
first_health,
geha,
guardian,
guardian_dental_exchange,
harvard_pilgrim,
hawaii_dental_service,
hawaii_medicaid,
healthfirst,
healthpartners_dental,
healthy_ny,
health_choice_access,
health_net_dental,
health_new_england,
health_plan_of_nevada,
humana,
husky_health,
idaho_medicaid,
illinois_medicaid,
independence_bcbs,
indiana_medicaid,
iowa_medicaid,
kancare,
kentucky_medicaid,
liberty_dental_plan,
lincoln_financial,
livewell_dental_access,
louisiana_dental_bayou_health,
mainecare,
maryland_healthy_smiles,
masshealth,
mcna_dental,
medicaid,
medicare,
medstar_family_choice,
mercy_care,
meritain,
metlife,
metlife_fedvip,
metroplushealth,
michigan_healthy_kids_dental,
minnesota_medicaid,
mississippi_medicaid,
missouri_medicaid,
moda_health,
molina_healthcare,
montana_medicaid,
mutual_of_omaha,
nationwide,
nc_healthy_opportunities,
nebraska_medicaid,
nevada_check_up,
nj_familycare,
nm_medicaid,
north_dakota_medicaid,
ohio_medicaid,
oklahoma_soonercare,
oregon_dental_services_companies,
oregon_health_plan,
oscar_health,
pacificsource,
peach_state_health,
pennsylvania_chip,
physicians_mutual,
premera_blue_cross,
premier_access,
principal,
principal_dental,
regence_blueshield,
reliance_standard,
renaissance_dental,
rhode_island_medicaid,
safeguard,
secure_care_dental,
security_health_plan,
seiu_1199_nbf,
select_health,
sierra_health_and_life,
solstice_dental,
southwest_service,
south_carolina_medicaid,
south_dakota_medicaid,
spirit_dental,
standard_insurance,
state_insurance,
sunshine_health,
sun_life_dental,
sun_life_financial,
tenncare,
texas_medicaid_dental,
the_loomis_company,
transamerica,
tricare,
trustmark,
tufts_health_plan,
uhc_community_plan,
uhc_dual_completion,
united_concordia,
united_healthcare,
unum_dental,
utah_medicaid,
vermont_medicaid,
virginia_smiles_for_children,
vsp_global,
washington_apple_health,
wellcare,
wellpoint,
west_virginia_chip,
wisconsin_badgercare,
wyoming_medicaid,
ameriben,
benefit_admin_solution,
dmba,
ebms,
group_administrators,
health_ez,
health_west_administrators,
ninety_degree_benefits,
sisco,
tall_tree_admin,
total_dental_admin,
umr,
web_tpa,
access_dental,
advanced_benefit_solution,
alaska_teamster,
altius,
apwu,
colonial_life,
dental_select,
dentamax,
direct_care,
educators_mutual_emi,
employee_painters_trust,
freedom_fountain_life,
guarantee_trust_life,
ironworkers,
kansas_city_life,
laborers_trust_utah,
line_co,
mailhandlers,
motiv_health,
navajo_nation_employee_benefits,
nwsm,
painter_welfare_trust,
pipe_trades_ironworkers_utah,
teamsters_security_fund_utah,
wcf_insurance,
welfare_trust_fund,
cdcp,
nihb,
ifhp,
odsp,
healthy_smiles_ontario,
ontario_works,
ontario_seniors_dental_care,
cinot,
ramq,
aish,
alberta_adult_health_benefit,
alberta_child_health_benefit,
bc_healthy_kids,
bc_income_assistance_dental,
manulife,
canada_life,
desjardins_insurance,
green_shield_canada,
alberta_blue_cross,
pacific_blue_cross,
medavie_blue_cross,
manitoba_blue_cross,
saskatchewan_blue_cross,
beneva,
ia_financial_group,
empire_life,
equitable_life_canada,
co_operators,
chambers_plan,
grouphealth,
claimsecure,
gms
mentioned_procedures__keyword
enum<string>

mentioned_procedures__keyword

Available options:
abutment,
bonding,
braces,
bridge,
cleaning,
cone_beam,
crown,
dentures,
exam,
extraction,
filling,
filling_amalgam,
filling_composite,
implant,
polishing,
repair,
root_canal,
screw,
sedation,
tmj,
x_ray,
veneer,
whitening,
biopsy_organ,
bloat,
catheterization_urinary,
dental,
disease_disc,
dystocia,
extraction,
surgery_ostectomy_head_femoral,
injections_allergy,
minimally_invasive_procedure,
mri_post,
neuter,
removal_mass,
repair_acl,
repair_jawline,
replacement_hip_total,
retrieval_body_foreign,
scoping,
sedation_ultrasound,
spay,
surgery_back,
surgery_spinal,
surgery_tissue_soft,
tap_joint,
testing_allergy,
treatment_chemotherapy,
treatment_gastric_dilation_volvulus,
treatment_laceration,
treatment_pyometra,
treatment_stem_cell,
vaccine_oncological
mentioned_products__keyword
enum<string>

mentioned_products__keyword

Available options:
aligner,
at_home_whitening,
axium,
carestack,
crest_whitestrips,
curve_hero,
denticon,
dentrix,
dentrix_ascend,
eaglesoft,
floss,
invisalign,
modento,
night_guard,
open_dental,
patientpop,
retainer,
sonicare,
solutionreach,
sure_smile_aligner,
toothbrush,
toothbrush_electric,
toothpaste,
zoom_whitening,
waterpik
mentioned_symptoms__keyword
enum<string>

mentioned_symptoms__keyword

Available options:
breath_bad,
bleeding,
blood,
bruising,
dry_socket,
dysphagia,
excessive_drooling,
headache,
jaw_soreness,
lesion,
mouth_dry,
numbness,
pain,
snoring,
swelling,
throat_soreness,
tooth_chipped,
tooth_cracked,
tooth_loss,
tooth_sensitivity,
toothache,
overbite,
underbite
sip_caller_extension
string

sip_caller_extension

sip_caller_number__startswith
string

sip_caller_number__startswith

sip_callee_number__startswith
string

sip_callee_number__startswith

extension_any
string

extension_any

phone_number_any
string

phone_number_any

name_any
string

name_any

has_notes
string

has_notes

notes_search

call_start_time_after
string<date>

Return calls on or after this date (YYYY-MM-DD).

call_start_time_before
string<date>

Return calls before this date (YYYY-MM-DD).

marketing_campaign_id
string

marketing_campaign_id

has_patients__appointments
string

has_patients__appointments

call_purposes__call_purpose_type
enum<string>

call_purposes__call_purpose_type

Available options:
new_appointment,
reschedule,
confirm_appointment,
cancel_appointment,
inquiry_administrative,
inquiry_patient_education,
inquiry_er,
pricing,
request_referral,
request_medical_records,
request_prescription,
billing,
transfer_care,
administrative,
employment,
personal,
others,
insurance_authorization,
insurance_verification,
insurance_claim
call_purposes__outcome_results__call_outcome_type
enum<string>

call_purposes__outcome_results__call_outcome_type

Available options:
success,
failure,
not_applicable
call_purposes__outcome_results__outcome_reason_results__call_outcome_reason_type
enum<string>

call_purposes__outcome_results__outcome_reason_results__call_outcome_reason_type

Available options:
not_enough_information_possesed_by_patient_or_agent,
patient_lacks_information_to_complete_request,
practice_lacks_information_to_complete_request,
procedure_not_offered,
treatment_not_offered,
patient_ineligible_for_treatment,
caller_indifference,
insurance,
insurance_not_taken,
pricing,
financial,
lost,
too_expensive,
scheduling,
day_or_time_not_available,
call_interrupted,
call_not_connected,
others,
not_applicable,
incorrect_dental_code,
incomplete_information_on_claim,
insurance_coverage_limit_annual,
insurance_coverage_limit_lifetime,
insurance_coverage_time_limit,
insurance_incorrect_beneficiary_information,
insurance_coverage_expired,
insurance_coordination_of_benefits,
insurance_preauthorization_not_obtained,
insurance_procedure_not_covered
engaged_in_calls__non_agent_engagement_persona_type
enum<string>

engaged_in_calls__non_agent_engagement_persona_type

Available options:
new_patient,
existing_patient,
contractor_vendor,
insurance_provider,
not_applicable,
not_applicable_internal,
others
patients__appointments__status
enum<string>

patients__appointments__status

Available options:
SCHEDULED,
COMPLETED,
CANCELLED,
DELETED,
CONFIRMED
sort
string

Which field to use when ordering the results.

page
integer

A page number within the paginated result set.

page_size
integer

Number of results to return per page.

Response

Successful response for list calls.

count
integer
required
results
object[]
required
next
string<uri> | null
previous
string<uri> | null