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Send a Peerlogic Voice welcome email to give a user the instructions they need to complete their initial sign-in.

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Before you begin

  • Sign in to your Peerlogic Voice domain.
  • Confirm the intended recipient’s email address.

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Procedure

1

Open the user profile

Select Users, then select the user who needs the welcome email. The user’s Profile tab opens.
2

Add or confirm the email address

In Change Account Security, enter the recipient’s address in Email Address(es).
3

Open the user setup settings

Select Advanced. Find User Setup, then confirm that it shows the correct email address.
4

Send the welcome email

Select Send Welcome Email. Peerlogic Voice sends sign-in instructions to the confirmed address.
Send the welcome email only to the intended user. If the address is incorrect, update it before sending the message.

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Verify

Ask the user to confirm that the welcome email arrived. If they cannot find it, have them check their spam or junk folder before sending another message.

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Welcome-email limits

  • You can send another welcome email if the user does not receive the first one or the setup link expires.
  • The setup link is active for three hours after the message is sent.
  • A user can have up to five associated email addresses. Confirm the intended recipient before sending the message.

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Video walkthrough

Watch the welcome-email walkthrough on YouTube.