Skip to main content
Create a recurring time frame for selected days and hours, then apply it to the call routing for each affected Peerlogic Voice number.

​
Before you begin

  • Open the Peerlogic Portal.
  • Decide which days and hours the time frame should be active.
  • Identify the routing treatment and destination to use during those hours.

​
Procedure

1

Open Timeframes

Select Timeframes, then select your practice name.
2

Add the time frame

Select Add Time Frame. Enter a name, then select Days of the Week and Time.
3

Set the schedule

Select the days when the time frame should be active and set the active hours for each day.
4

Save the time frame

Select Save.
5

Open the number routing

Select Inventory, then select the main phone number you want to update.
6

Apply the time frame

Select Add Time Frame, then select the new time frame from the menu.
7

Set the treatment and destination

Under Treatment, choose how calls should be routed. Under Destination, choose where the calls should go.
8

Set the routing priority

Drag the new time frame above Default, then select Save.
9

Update the remaining numbers

Repeat the routing steps for every phone number that should use the new time frame.
Keep Default at the bottom. Peerlogic Voice evaluates time frames from top to bottom. If Default is above another time frame, its catch-all routing takes priority and the lower time frame does not take effect.

​
Verify

Open each number you updated and confirm that the new time frame appears above Default with the intended treatment and destination.